Can I buy a one off box?

Sure, you can either buy one of our tailored monthly boxes and cancel your subscription right away (it will ship out in accordance with our shipping policy)

Or you can buy one of our one off mystery gift boxes which is filled with delicious goodies.

How often is each box?

You can choose your box to be delivered either every month, or every other month.

Is there a minimum term?

No, you can cancel anytime you like. No questions asked.

When will I receive my first box?

We believe our delivery is simple. Every month we will deliver your box on the 2nd Friday.

When are subscipritions processed?

Your subscription will be processed on the first day of each month.

What about my first subscription?

Because of how we operate our delivery model, to ensure you know when it will be received, if you sign up between the 2nd day of the month and the end of the month your first full box will be delivered on the 2nd Friday of the following month.

What if I'm not in to receive my parcel

If you're not going to be in, please update your parcel via the tracking you will have been sent.

Through this you can arrange for a safe place, have it left with a neighbour, delay the delivery.

We are looking to add local collection points to our service, making it very convenient for you to collect from somewhere local to you.

Can I pause my susbscription?

yes, anytime you want to. Just head over to your account and pause it.

How easy is it to manage my subscription?

We know that some companies make it a nightmare for customers to amend, or cancel, their subscription and we don't want to be like that.

So our subscription settings are seriously easy to control, including passwordless login.